Privacy Policy

Introduction

Brightstone Education “BSE” (collectively, “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our websites, Brightstone.co.za and elearning.brightstone.co.za (collectively, the “Websites”).

Information We Collect

We collect two types of information on our Websites:

Information You Provide:

This information is collected directly from you when you interact with our Websites. It may include:

    • Contact Information: Name, email address, phone number (collected through contact forms, newsletter subscriptions).
    • Demographic Information (Optional): Any additional information you choose to share (e.g., age, education level).
    • Course Enrolment Information: Details related to your course registration on elearning.brightstone.co.za (e.g., selected course, payment information).
    • Login Credentials: Username and password for accessing the eLearning platform.
    • Other Information: Any content you submit through forms, comments, or feedback options on the Websites.
Information We Collect Automatically:

We collect certain information automatically when you visit our Websites. This information may include:

    • Device Information: IP address, browser type, operating system.
    • Website Usage Data: Referring website, pages visited, time spent on each page, interactions within the eLearning platform (if applicable).

Use of Information

We use the information we collect for the following purposes:

  • Provide and improve our Websites and Services: We use your information to operate and maintain the Websites, deliver course content, and improve your overall learning experience.
  • Process Course Enrolment: We use your information to process your course registration, manage your account, and provide access to relevant learning materials.
  • Communication: We use your contact information to send you important updates about your courses, account activity, and the Websites. We may also use your information to respond to your inquiries and requests.
  • Marketing Communications (with consent): With your consent, we may use your information to send you marketing emails about our courses, services, and special offers. You can unsubscribe from these communications at any time.
  • Website Analytics: We use website analytics tools to analyse traffic patterns and user behaviour on our Websites. This information helps us improve the functionality and user experience of the Websites.

Sharing of Information

We may share your information with third-party service providers under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and secure and only use it for the specific purposes we have authorized. Examples of service providers include payment processors, email marketing platforms, and learning management system providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect our rights or property, or ensure the safety of others.

We will not share your personal information with third parties for marketing purposes without your consent.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may be required to retain certain information for tax or legal compliance purposes. When we no longer need to retain your information, we will dispose of it in a secure manner.

Your Choices

You have choices regarding your personal information:

  • Access and Update Information: You have the right to access and update your personal information. You can contact us to request a copy of your information or to make changes to it.
  • Marketing Communications: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in any marketing email or by contacting us directly.
  • Cookies: Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our Websites.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information. Here are some of the security measures we implement:

  • Secure Socket Layer (SSL) technology to encrypt data transmissions between your web browser and our servers.
  • Password protection for accounts on the eLearning platform.
  • Regular security audits and updates to our systems.

Children's Privacy

Our Websites are not directed to children under the age of 13. We do not knowingly collect personal information from children under

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page.

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